Frequently Asked Questions

Breakfast for two, evening bonfire access, a guided morning nature walk, 24hr concierge support, complimentary Wi-Fi and free parking are included with every room.

EBC Mussoorie is approximately 280 km from Delhi — around 5.5 to 6.5 hours by road depending on traffic. The NH58 via Roorkee and NH334 via Haridwar are both good routes.

35 km from Dehradun, approximately 1–1.5 hours by road. Dehradun is the nearest major city and railway hub.

Dehradun Railway Station, 35 km away. Trains from Delhi include the Shatabdi Express (5.5 hours). We can arrange a transfer from the station — please ask at time of booking.

Jolly Grant Airport, Dehradun — approximately 55 km (1.5 hours). Daily flights from Delhi, Mumbai and Bangalore. Transfers can be arranged.

Unfortunately we do not currently allow pets on the property. We hope to offer pet-friendly options in future — please check back.

Check-in: 2:00 PM. Check-out: 11:00 AM. Early check-in and late check-out are sometimes available subject to room availability — please request at time of booking.

Yes, complimentary Wi-Fi is available throughout the property. Signal is good for browsing and video calls, though it naturally varies — mountain locations can be unpredictable.

Monsoon (July–September) is one of our most magical seasons — the forest turns vivid green, the mist is dramatic, waterfalls appear everywhere, and the property becomes very quiet. All tents and cottages are fully weather-proofed. Many guests consider it their favourite season.

Yes — we can set up a candlelit dinner at your cottage for ₹3,000 (for two guests). Please request this at least 24 hours in advance.

Free cancellation 7 or more days before arrival. 50% charge for cancellations 3–7 days before. No refund within 3 days of arrival. Date changes subject to availability with 5 days notice.

Absolutely — our most popular occasion. Andrew's Villa is particularly requested for honeymoons. We offer a complimentary rose petal welcome setup and can arrange candlelit dinner, private bonfire and other romantic touches on request.

Bonfire evenings, stargazing sessions, guided forest walks, bird watching, sunrise viewpoint walks, local Garhwali cuisine experiences, and day trips to Kempty Falls, Mall Road Mussoorie, Lal Tibba and Camel's Back Road.

October–November and March–April offer the clearest skies and most comfortable temperatures. December–January has crisp cold nights that are perfect for bonfires. May–June is busy summer season — advance booking essential. Monsoon (July–September) is our quietest and most atmospheric period.